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Connect with the support you need to improve your life. 

Call 1-800-662-2499

Call to connect with a coordinator, or leave a message and a coordinator will return your call.

Fill out our online form

Complete and submit an online form to start your request.

Make a referral

Want to help a family, friend, or someone seeking services at your organization?

CHOICE Connect is a free support service that assigns a case worker to help you find all available resources.

Our care coordination team listens to your situation and connects you with local resources that match your needs and goals. CHOICE Connect coordinator hours are 8am to 5pm, Monday through Friday, except holidays. Expect someone to contact you within a few days of your request.
CHOICE Connect services are free of charge.

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CHOICE Connect members can help with a variety of supports, from healthcare to housing to legal support.

Our care coordination team listens to your situation and connects you with local resources that match your needs and goals.

Support may include connections to:

Housing & Housing Stability
Transportation Assistance
Substance Use Supports
Behavioral Health Services
Food & Nutrition Resources
Healthcare Access
Community-Based Services
Family Support Programs
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You don’t have to navigate the system alone.

We welcome calls and referrals from:

  • Individuals looking for help for themselves
  • Family members and caregivers
  • Friends and neighbors
  • Healthcare providers
  • Community organizations
  • Schools, agencies, and service providers

Every person's situation is different. Our goal is to help you find the right support at the right time. We believe healthier communities are built when people can easily access the resources they need and when local organizations work together to support the whole person.

When you don't know where to start, start here.

Submit a RequestCall 1-800-662-2499

If you’re in Central Western Washington you can call CHOICE CONNECT for help. 

CHOICE CONNECT serves communities across Cowlitz, Grays Harbor, Lewis, Mason, Pacific, Thurston, and Wahkiakum counties.

CHOICE Connect coordinator hours are 8am to 5pm, Monday through Friday, except holidays. This service is FREE.

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Tribal Partners

How CHOICE Connect Works

It only takes a few steps to connect with support and services available in your community.

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Step 1: Tell Us What You Need

Call our referral line or submit an online request. A member of our team will learn more about your situation and answer your questions.

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Step 2: Get Connected

Based on your location and needs, we will connect you with a local care coordination partner that serves your community.

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Step 3: Receive Ongoing Support

A care coordinator will work with you to identify goals, navigate available resources, and connect you with services that can help improve your well-being.

Get Connected Today

If you or someone you know needs support we're here to help. Call our referral line or submit an online request to get started. A member of our team will speak with you to discuss your needs, answer questions and help determine next steps.

Call: 1-800-662-2499

Referral Coordination Hours:

Monday–Friday, 8:00 a.m.–5:00 p.m. (excluding holidays)

Not sure whether we can help? Reach out anyway. We'll help you find the right place to start.

Contact Us

Our Local Community Partners

Child and Adolescent Clinic
Coastal Community Action Program
Community Action Council of Lewis, Mason, and Thurston Counties
Crossroads Housing
Destination Hope & Recovery
Family Education & Support Services (FESS)
Family Support Center of South Sound
Gather Church
Love Overwhelming
Lower Columbia CAP
Olympia Mutual Aid Partners
Pacific County Health and Human Services
Sea Mar - Thurston & Grays Harbor
Valley View Health Centers
Washington United Migrants
Youth and Family Link
Youth Connection

I recently assisted a client experiencing homelessness to turn himself in on an outstanding warrant. I picked him up from jail, gave him a ride to detox, and he is now completing inpatient treatment.

CHOICE CBW

I did not feel pressured to do anything. I liked that it was my choice if I wanted to follow up with the resources they gave me.

Cowlitz County Resident

They were open and helped me with everything including food for my cats. They made me think people were okay again.

Thurston County Resident

Growing up, there were a lot of ups and downs, and I feel that everybody needs to feel supported and have a chance to succeed.

Sarah Grover, Olympia Mutual Aid Partners

I got into this line of work to get involved and help my community. I love getting to know my participants and listening to their stories; building rapport is one of the best parts of my job. There’s nothing more satisfying than watching the people you’re working with make progress and move toward better stability. It’s been amazing getting to know not only my participants, but also the people I work with, and the various nonprofits/organizations that are dedicated to helping their community!

Dani Litrell, Olympia Mutual Aid Partners

I desire to work with families and better my community.

Katrina Wulff, Community Action Council of Lewis, Mason, and Thurston Counties